TEAM-ZEBRA.com Unique Jewelry Creations
**International buyers, NOT paying via Credit Card or PayPal, must use ***Western Union Money Wire Transfer (Choose ***Certified Check***) or **International Money Order** in U.S. Funds, drawn on a U.S. Bank only, if making payment via **Money Order** or ***Western Union money wire transfer***.
FAQ
Q: What are your shipping time estimates & costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order. If requesting Priority, please add the $6.00 fee to your invoice shipping field, in order to receive Priority shipping, or fees applied for EXPRESS shipping. ***Please email us in advance, concerning EXPRESS RUSH shipping availability in your area!
***If your order requires RUSH SHIPPING, please notify us via email IMMEDIATELY teamzebra2@yahoo.com after placing your order, with your requested date of receipt. We will do our best to honor your request, but cannot guarantee USPS delivery, unless you have optioned for payment of Priority or Express delivery, with prior confirmation from us that we can honor your request.
Q: Can you honor requests on assortments pictured?
A: Altho we cannot always guarantee requests on assorted (colors/styles/'brands'/letters/numbers) of our jewelry items, many times we can honor your requests.
1. *Please email us at teamzebra2@yahoo.com, in advance, to be sure we can honor your request before you make a purchase.
2. In addition, please be sure to *Put your Request in the COMMENTS / NOTES Section, when making your PayPal payment.
We receive hundreds of requests, & this is the only way we can be certain to match up your request with your auction or store item.
Q: Do you offer combined shipping or shipping specials?
A: Yes... See Below:
* Buy $30.00 or More, ***Pay Shipping for the FIRST Item ONLY !
** BUY $50.00 or More & First Class Shipping is FREE !!!
**Shipping is also FREE to International Buyers worldwide, for purchases of $50.00 or more!
Q: Do you offer special WHOLESALE volume pricing for store or internet businesses?
A: Yes... See Below:
Wholesale Discount Info:
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Order Minimum $75.00 for 5% off Enter Promotion Code at Check-out: discount5
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Order Minimum $150.00 for 10% off Enter Promotion Code at Check-out: discount10
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Order Minimum $250.00 for 15% off Enter Promotion Code at Check-out: discount15
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Order Minimum $1,000.00 for 20% off Enter Promotion Code at Check-out: discount20
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Order Minimum $1,500.00 for 25% off Enter Promotion Code at Check-out: discount25
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RETURN / EXCHANGE POLICY
(Updated 1/18/08)
*Please read all descriptions carefully before buying.
All of our items have measurements listed.
*If you have any questions, please email us before bidding or buying.
*Items must be returned within the specified period (postmarked within 7 days after receipt) & must be approved by us via email, before any can be accepted for return/exchange.
*If item arrives to you damaged, it will be accepted for EXCHANGE for the identical item only.
*You must be sure to carefully package any returned item, just as you received it, or no exchange will be issued.
---If we no longer have the same item to exchange, we will offer you a choice of another item of equal value, or a cash refund.
*All other returns will receive TEAM-ZEBRA.com Store Credit, which NEVER Expires! If you have received store credit, please be sure to sign in with your account email & password, to be certain that our automated systems assign proper credit to your order. You may apply credit to one or more future orders, until your credit balance has been depleted. Store credits may not be used for shipping fees. However, if your order is for $30 or more, you still qualify for FREE First Class shipping.
---Again, you must be sure to carefully package any returned item, just as you received it, or no exchange will be issued.
*Credits or refunds for Shipping charges will not be issued.
*Cash Refunds will NOT be issued, unless the item is not as represented in photos or descriptions.
*Please contact us first before leaving neutral or negative feedback. (Once negative feedback is left, you will no longer have the right to issue a claim. You will also be blocked from further bidding or buying from us.)
---We cannot fix a problem or error if we are not aware of it.
We pride ourselves in our quality customer service, & would like to help satisfy our buyers in any reasonable way possible.
*We reserve the right to change our Website Store, eBay Auction, & eBay Store prices & policies at any time, without notice.
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TEAM-ZEBRA.com is committed to protecting your privacy. *We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. *If you would rather not receive this information, you may send an e-mail to: teamzebra2@yahoo.com with "unsubscribe" or "remove" as the subject line.
*TEAM-ZEBRA.com does not sell, trade, give or rent your personal information to others at any time, ever!!!
We accept:
**International buyers, NOT paying via Credit Card or PayPal, must use ***Western Union Money Wire Transfer (Choose ***Certified Check***) or **International Money Order** in U.S. Funds, drawn on a U.S. Bank only, if making payment via **Money Order** or ***Western Union money wire transfer***.
SHIPPING & RETURN/EXCHANGE POLICY (More details in FAQ below):
*Please read descriptions before buying.
*Questions? Please ASK before bidding/buying.
*Returns must be approved & confirmed, via email, within 7 days of receipt of purchase.
*Damages will be EXCHANGED for same item.
***Carefully package returns, as received, or no exchange. If we do not have the same item, choose an equal value item, or a cash refund.
*Other returns receive Store Site MERCHANDISE CREDIT, which NEVER expires.
*Cash Refunds will not be issued for "BUYER’S REMORSE".
*Shipping fees will NOT be refunded.
We try to satisfy our buyers in any reasonable way possible.
*For more information, please read our FAQ~Return/Privacy Policy
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